How to present Customer Service on a Resume
When applying for a customer service job, it’s essential to list your relevant experience and skills in your resume. A well-written resume can make a huge difference when you apply for the job you’ve been hoping for. At Pro Resume Writers Hobart, we specialize in offering professional resume writing services to help you stand out from the rest of the applicants. In this post, we’ll give you tips on how to write about customer service on a resume.
- Use action verbs: When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service work and achieved the desired results.
- You should include specific job responsibilities and responsibilities. Be specific when describing your service experience. Instead of saying "worked in customer service," say "managed an entire team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to demonstrate your contribution. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before sending it out to ensure it’s error-free. If you need help you can seek help from a professional by contacting Pro Resume Writers Hobart.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience and abilities. Be sure to make your resume specific to the position you’re applying to and check it for errors before submitting it. Pro Resume Writers Hobart can also assist you in creating an effective resume that highlights your strengths as well as your experience.