How to Describe Customer Service on a Resume
When applying for a customer service job, it is essential to highlight your relevant experience and skills on your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. In Pro Resume Writers Hobart, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this post, we’ll explain how to talk about customer service on a resume.
- Use action verbs: When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in the work of customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be specific when describing your service experience. Instead of saying "worked in customer service,"" use the phrase "managed a team of customers service reps and dealt with complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Tailor your resume: Tailor your resume to fit the customer service position you’re applying for. Highlight the experience and skills which are most relevant for the job.
- Ask for professional help and proofread Check your resume for errors before you submit it to ensure it’s not erroneous. If you require help seek professional assistance from Pro Resume Writers Hobart.
With these suggestions follow these suggestions to create your own customer service resume which effectively showcases your relevant experience as well as your skills. Remember to make your resume specific to the specific job that you’re applying for and make sure you proofread it prior to submitting it. Pro Resume Writers Hobart can also assist in creating a professional resume that showcases your skills and experiences.
